Refund Policy

Our commitment to transparent and fair refund practices.

General Refund Policy

The Nandakam Rest House strives to provide a transparent booking experience for all guests. Refund requests are reviewed individually and processed according to the applicable booking terms and circumstances.

Eligibility for Refunds

Approved cancellations may qualify for a refund depending on the booking conditions.
Refund eligibility may differ for promotional offers, festive season bookings, group reservations, or special packages.
Incomplete or incorrect booking information may affect refund eligibility.

Refund Processing

If a refund is approved, it will be processed using the original payment method whenever possible. Processing times may vary depending on the payment provider, banking institution, or payment gateway.

Non-Refundable Situations

No-show reservations without prior notice.
Violation of property policies resulting in cancellation of the stay.
Bookings specifically marked as non-refundable at the time of reservation.
Services already utilized during the stay.

Exceptional Circumstances

In situations involving natural disasters, government restrictions, emergencies, or other unforeseen events, refund requests may be evaluated individually by the management to ensure a fair resolution.

Important Notice

Refund approval is subject to verification of the reservation details and compliance with the applicable booking terms. The final decision regarding refund eligibility rests with the management of The Nandakam Rest House.

Need Help?

If you have any questions regarding refunds or your reservation, please contact us via email: